Ozon has launched the Ozon Business Trips service for organizing business trips for large businesses. Business trip arrangements are made entirely online, and the service sends documents to the company itself with the help of an electronic document flow. The service will earn money either on agency commission from the service provider, or on remuneration from the client, depending on its portfolio. According to Mikhail Osin, general director of the site, Ozon.Travel, in 2020 about 10% of tickets sold were for the business trips segment.